LEGAL / UPDATED 25 SEPTEMBER 2026
Refund policy
Groypers Addons is run by one person, with no separate refunds, billing, or support team. Digital products are intended for immediate delivery, so we do not offer discretionary or change-of-mind refunds once delivery begins. Mandatory rights under applicable law are not affected.
Before you buy
Read the complete product description and confirm every listed Minecraft, Meteor, loader, operating-system, and dependency requirement before paying. Ask through the Support page if compatibility is unclear. Buying the wrong product or overlooking a clearly stated requirement will not normally create a refund entitlement.
Change-of-mind cancellations
Where the law provides a cancellation period for digital content, checkout may ask you to expressly consent to immediate delivery and acknowledge that the change-of-mind cancellation right is lost when delivery begins. After valid consent, acknowledgement, and commencement of delivery, we do not offer change-of-mind refunds. If those legal requirements were not met, any cancellation right provided by law remains unaffected.
Faulty or misdescribed content
If the product is not as described, is not of satisfactory quality, or does not work on a configuration expressly listed as supported, contact support with your payment reference, product version, environment details, and a clear description of the fault. You must allow a reasonable opportunity to investigate and, where the law permits, repair or replace the product. A price reduction or refund will be provided if and when applicable law requires it.
No discretionary refunds
As a one-person operation, Groypers Addons does not offer discretionary refunds or a goodwill refund scheme. Subject always to non-excludable legal rights, refunds are not provided for a change of mind after delivery starts; accidental purchases; failure to read the description; use on an unsupported or outdated setup; conflicts with unlisted third-party software; a server's rules, ban, reset, or configuration; loss of access caused by your account or device; dissatisfaction with a feature that was accurately described; or suspension following fraud, redistribution, licence sharing, abuse, or another material breach.
Duplicate and unauthorised charges
Report an apparent duplicate charge or transaction you did not authorise promptly through the payment provider and our Support page. Do not publish payment details. The provider may require verification and will process any eligible reversal through the original payment route.
How requests are handled
Because Groypers Addons is a one-person operation, there is no separate refunds team and responses may not be immediate. We will only review requests involving a right or remedy required by applicable law, such as content that is faulty, misdescribed, or not supplied. Submit one clear request to groypersmods@gmail.com or through the Support page with your payment reference and relevant evidence. Repeated messages do not accelerate review. We will respond within a reasonable time, subject to provider procedures and any legal deadline.
Refund method and effect
Approved refunds are handled through the payment provider and normally returned to the original payment method. Processing time depends on the provider and the bank. When a full refund is issued, the related licence and access may be revoked. A partial refund may reduce the licensed content or entitlement to the corresponding extent.
Statutory rights
Nothing in this policy removes or limits a consumer right that cannot lawfully be excluded. If this policy conflicts with mandatory consumer law, that law controls. In particular, eligible consumers may have remedies for digital content that is faulty, misdescribed, or not supplied, regardless of the general all-sales-final rule.