SUPPORT

Get set up.
Stay compatible.

Product pages will be the source of truth for supported Meteor and Minecraft versions.

Install

Follow the instructions supplied with each add-on and keep only one version installed.

Compatibility

Keep Minecraft, Meteor and the add-on on matching versions. Remove older copies before updating.

Account

Use the same verified account for checkout and access to your licences.

COMMON QUESTIONS

Before you open a ticket.

Which Minecraft versions are supported?+

Each product page will list its current Meteor and game version.

Where is my download?+

After Tebex confirms payment, open Account and check Your licences. If the order is still pending, wait a few minutes and refresh.

How do refunds work?+

Digital purchases are reviewed under our refund policy. Duplicate charges, technical faults and access problems should be reported promptly.

EMAIL SUPPORT

Need help?

Email the one-person support desk. Include your Tebex transaction reference for order issues, but never send passwords or payment details.

Email support

DISCORD

Join the community

Get announcements, compatibility updates and community help in our Discord server.

Join Discord

ORDER HELP

Already purchased?

Verify your identity to see your checkout status and licences.

Login / open account